Frequently Asked Question

If your laptop shows signs that it is on, such as lights or sounds, but the screen remains blank, you are left unable to use your computer. This issue can be particularly frustrating because your machine appears to be functional except for the screen. First, try to unplug your laptop from its power source and remove the battery. Press and hold the power button for about a minute before plugging it back in and restarting your computer. Finally, replace the battery and restart the laptop again.

If that process does not work, you may be experiencing a memory failure. Check that the memory modules are making contact with the slot. It may be necessary to replace the memory modules altogether.

You can also try removing components like your hard drive, modem, or keyboard to determine what is causing the issue. If your screen is still blank after these tests, the motherboard or processer is likely to blame.