Frequently Asked Question

Here are some steps you can take to troubleshoot mouse issues:

1. Check the mouse cable or wireless connection to ensure it's properly connected.
2. Try restarting your computer and see if the mouse starts working again.
3. Make sure there are no obstacles blocking the optical sensor or laser on the bottom of the mouse.
4. Replace the batteries if you have a wireless mouse.
5. Try using a different mouse pad or surface to see if that fixes the issue.
6. Try using a different USB port if you have a wired mouse.
7. Update the mouse drivers in Device Manager or download the latest drivers from the manufacturer's website.
8. If none of these steps work, you may need to replace the mouse.